Disk Recovery

If your hard disk drive stops working or the data becomes inaccessible, Disk Recovery will be required. There are many reasons for the data on a hard disk to become inaccessible, which fall into two distinct categories, physical and logical problems.

When your hard drive suffers a problem, such as making clicking noises or the disk is not recognised by the computer BIOS, you should power the computer down to avoid the risk of causing further data loss. Advice about the problem you have suffered and the steps which should be taken can be obtained by chatting with one of our data recovery specialists, each of whom possess expert knowledge about recovering data from hard disk drives.

There are many reasons for requiring data recovery from a hard disk drive, some examples of which are listed below under the two failure categories:

Physical problems

  • Hard disk is not recognised by computer BIOS
  • Hard disk drive is suffering firmware problem
  • Disk fails to spin up
  • Drive is making clicking noises
  • The operating system is reporting I/O errors

Logical problems

  • Operating system fails to boot up
  • Partition was deleted accidentally
  • Volume was reformatted
  • Disk data infected by malware
  • File corruption reported by software

There is a multitude of other problems giving rise to a disk failure which requires hard disk data recovery to be undertaken. Our data recovery engineers will make a detailed diagnosis to conclude the exact cause of the failure before determining how much data is recoverable.

For the best possible results all hard disk recoveries should be done under laboratory conditions, which minimises the risk of further damage being suffered. This is especially important if your hard disk drive needs to be rebuilt or detailed electronic work done to the controller board. Our data recovery engineers are happy to discuss the procedures we will use when recovering the data your hard disk drive.

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