Business Continuity

Maintaining business continuity is one of the key services which DiskEng Advanced Data Recovery provide. Part of any good business continuity plan is how you will respond when a disaster occurs, such as the failure of storage media which stops your data being accessed.

When your data becomes inaccessible, through hardware failure, natural disaster or some other reason, it is important to know all the options available and exactly how you should proceed. We have helped to save many companies from the imminent possibility of closure or bankruptcy when they have been unable to work, leaving their keys business services at a stop. Not only does this affect the employees of the affected company, but can also have far reaching effects upon the clients who rely on their services.

We have seen many cases where the recovery of data from laptop, desktop, server hard drives, removable media and RAID arrays has been key to a company avoiding going out of business. Some of these storage devices have contained data which is critical to the continuing operation of the business, without which the entire company would have been at risk.

Whatever the problem, from general wear and tear, malicious damage or fire and water as examples, a contingency plan is required which may save your company. Business continuity plans for many businesses now include DiskEng data recovery services as a key feature when disaster strikes.

When we receive a call about damaged storage media our expert 24-Hour Emergency data recovery services are activated. Our systems are designed to minimise the effects of the current data loss while providing our express data recovery solutions to recover the remaining data in line with the business continuity strategy.

When Disaster Strikes

When it comes to data loss in the business world, it has the potential to put a company or organisation of any size at risk due to data storage system failure. The independent statistics regarding businesses which have lost data, makes for alarming reading, with up to 90% going out of business within two years of their disastrous loss of data.

Within many companies there are key departments which provide important services to other areas of the business. If one of these key departments is affected by a loss of data it may have a serious impact on other areas of the business, putting the entire organisation at risk. It is important to understand that the property, equipment and physical resources owned by a company are replaceable, but important data held in files and databases, archives and employee computers are often irreplaceable and critical for the business. Consider what would happen if you were unable to retrieve information about your current clients, unable to issue invoices and provide critical services they may also rely upon. If this data was to be recreated, what is the cost and timescale required and the loss of revenue during this time?

Although most large companies and organisation implement strict backup policies, it is much harder to regulate the computers, laptops and removable media used by each employee. For a large company a small loss of data from a single employee’s computer will be unlikely to have a serious effect on the business, but for medium to small companies it is critical to ensure these devices are not forgotten. For example, if this lost data held a proposal for a vital contract, the consequences could be severe.

Far too many businesses only find out they have a deficiency in their backup policy and business continuity plan when it is too late and their critical data becomes inaccessible. It is important to have a full understanding of the procedures already planned out which are to be undertaken when disaster strikes, otherwise you will probably waste a lot of time and money.

Business Continuity Plan

Your business continuity plan should address many important issues, from who the key employees are, the workplace and offsite facilities and which are the most important computer systems and servers which need to be recovered or replaced to ensure your business is operational in the fastest possible time. For some companies, even though they have a full backup strategy, a part of their plan will involve sending any devices which need recovery to a data recovery company, while also attempting to restore the data from their backup storage. It is often the case that recovering the data directly from the hardware and returning it to the client will be quicker than restoring from the backup systems.

DiskEng can play a key role in your business continuity plan. We provide three levels service tailored to suit your individual circumstances. Our data recovery services are available 24/7 365 days a year, guaranteeing our service will be available for your business continuity requirements.

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