Western Digital introduced their WD My Cloud NAS range of storage in July 2014, initially sold in four sizes, ranging from 2TB to 6TB and since extended to 8TB. The WD My Cloud device is designed to be attached to a gigabit network or via USB 3.0 depending upon your requirements. The server provides access and support for Windows and Mac OS X operating systems using their MyCloud Software, which must be installed on the system.
Aimed at the home user market, the WD My Cloud NAS appliance offers no user accounts and can only be accessed via their own software, making it more limited than similar offerings. Western Digital use a third party cloud service through which access can be gained to the files remotely.
As with any device of this type, the WD My Cloud NAS can suffer a failure, such physical damage or a logical problem. If your WD My Cloud NAS should fail it is important to power the device down before contacting DiskEng to chat with a data recovery expert, who will give advice and guide you through our data recovery services.